Responsible Lending

Carbroker.com.au is operated by Fingo Finance which is a registered business name of Automotive Lease Packaging Pty Ltd – Australian Credit Licensee (ACL) Number: 422 347

If you have a complaint, please contact the disputes officer below. They will try to resolve all concerns quickly and fairly.

Carbroker.com.au is committed to responsible lending.

Carbroker.com.au, 10-14 Cochranes Road, Moorabbin VIC 3189.

We recognise the importance of working with our valued customers to ensure we all play our part in conducting business in an ethical and responsible manner.

The following, outlines Carbroker.com.au’s approach to responsible lending.

We will:

  • ensure compliance with the National Consumer Credit Protection Act and associated regulations, as well as guidance published by ASIC and the Australian Financial Complaints Authority (AFCA);
  • ensure our finance consultants seek and verify information about our customer’s requirements and objectives and financial situation; and
  • ensure that Carbroker.com.au’s staff and representatives only recommend loans that are not unsuitable for a customer.

Encouraging customers to seek independent advice

Entering into a credit contract is an important decision. Carbroker.com.au encourages you to seek independent legal and financial advice as part of your decision-making process.

‘Money Smart’ is an initiative from the Australian Securities and Investment Commission (ASIC) which can help you with accessing financial information and free financial tools.

http://www.moneysmart.gov.au

Automotive Lease Packaging Pty Ltd t/as “Fingo Finance” operating as Carbroker.com.au
Australian Credit Licence No 422347

See what our customers say about carbroker.com.au

    review rating 5  I was initially hesitant about using a broker but my positive experience has left me wondering why I didn’t get onto this service sooner. Carbroker took all the hassle out of finding the car I wanted at the best price. They were very quick in providing a firm quote and responded to my email queries just as quickly. Even after I bought the car, they contacted me to ensure everything was ok and offered to help me accessorise the car with aftermarket parts. I would definitely use them again and would highly recommend them to anyone looking for a new/used car.

    thumb Arie Dielesen
    7/03/2019

Carbroker.com.au