History
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History of Carbroker.com.au
Carbroker.com.au started in February 2003. The basic idea was simple: The constant struggle between customers and dealers is stressful and tiresome for all parties. The nicest customers always pay the highest prices and the meanest sales people always got the largest commissions. To get a good deal, customers have to suffer through an ordeal to get the best price from a dealership.
A car broker is the perfect way to buy a car. It removes the one thing that stands between a stressful ordeal and a happy experience: The price negotiation.
The three things that stand out most about our business are:
- Carbroker.com.au is by far the most technologically advanced website used by any broker in Australia. Its high level of sophistication means high quality specifications (i.e. much fewer mistakes) and much reduced manual labour requirements.
- Lower fees. Our fees are less than 80% of the industry standard. By “industry standard” I mean the other ethical and professional brokers in Australia. There are also plenty of “cowboys” but I don’t really consider them as competition.
- Ethics and professionalism. We are am all about service, efficiency, integrity and achieving the best outcome for our clients.
Testimonials
I received my new car last week which was the fisrt time I set foot on a car lot during this and it was one of the most painless experiences! I have and will continue recommending your services to all my friend and colleges. Thanks for the prompt, professional service and the huge savings.
C.J., Brisbane
Delivering what you promise is the foundation of good business. I am sure that's why you sell so many cars for people like myself. Keep up the good work!
L.B., Sydney
Your manner and professionalism on the phone is excellent. It was a real pleasure to deal with you. I wish you the best in the future, and you can rest assured I will be back!
M.F., Sydney
I am impressed by your professional approach with your customers. Therefore, I have already recommended your service to my collegues, friends. I would again use your service in the future when I buy the next car for my wife. I will continue support you and your dealers in the future as you all are doing wonderful jobs!
L.I.I., Brisbane
I haven't met you in person but felt like I knew you for ages. I really appreciate for the great help and assistance right through the process. I got my car yesterday. I Thank you once again for the best customer service. I will call you later. I just can't believe that computer technology and modern technology has really made the process quicker than I ever thought without compromising on service.
W.F., Melbourne
I am very pleased with the outcome, and I will certainly recommend it to my friends in the future.
D.F., Sydney
Being a single woman, the thing I appreciated most was not being ripped off by sleazy car salesmen. I actually paid much less than a guy working in my office who bought (almost) the same car!
L.R., Sydney
I drove around in my old car most of today and decided that I really had enough of it. Your quoted price of $18,200 is at least $1,000 cheaper than any of the others; I have been to three different dealers and haggled all day long.
S.L., Brisbane
Living overseas but about to return to Australia, we found that buying a new car was going to be a daunting process. Carbroker.com.au took all the hassle out of it and came up with a very competitive price as well. All we had to do was choose the model, pay a deposit and then pick up the car as soon as we arrived back in Australia. This is a great service for expats who are returning to Australia
P.H., Yamba
Chris, You are a champ. Your advice on the trade-in worked a treat. I have a buyer at $14,280. A cool $2280 above the original figure! Thanks mate!
B.M., Melbourne