Privacy Policy

Privacy

This privacy statement discloses the privacy practices for Carbroker.com.au. If you have any questions about our practices, please email information@carbroker.com.au.

Information Collection and Use

We will not sell, share rent or use information about our customers in ways different from what is disclosed in this statement.
When a customer makes a price inquiry, we collect and store address and email details of the customer. The purpose of storing customer details is so that we will know the location where the car should be delivered. We do not store credit card details. Credit card transactions are conducted via 128 bit encrypted using SSL (Secure Sockets Layer).

Cookies

A cookie is data stored on a computer user’s hard drive about their use of the computer. We use cookies to keep track of which customers have been referred by our affiliates. Usage of a cookie is in no way linked to any personally identifiable information when making purchases through our network.

Log files

We use IP addresses to analyse trends, administer our website, track customers’ movements, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. (An IP address is a numerical identifier for a computer that is connected to a TCP / IP network such as the Internet. An example is 144.155.34.245.)

Sharing data

We may share aggregated demographic information with car dealers and affiliates. This is not linked to any personal information that can identify any individual. We will not share transaction data about any specific customer or affiliate.
We will share customer information with car dealer and vice versa only when the customer agrees to accept a quote and agrees for the dealer to have the information.

Online Partnerships

Please note that Carbroker.com.au is a broker and deals with many different dealers and affiliates. Our privacy statement applies only to our website and servers and not to those of our dealers and affiliates.

Security

We take every reasonable precaution to protect our users’ information. Sensitive information gathered via our servers is protected both online and offline. All transaction information and sensitive data is transmitted encrypted using SSL (Secure Sockets Layer) an industry leading standard for transmitting data across networks. The servers on which we store data are in a secure hosting environment.

Testimonials

I am very pleased with the outcome, and I will certainly recommend it to my friends in the future.

D.F., Sydney

Chris, You are a champ. Your advice on the trade-in worked a treat. I have a buyer at $14,280. A cool $2280 above the original figure! Thanks mate!

B.M., Melbourne

I haven't met you in person but felt like I knew you for ages. I really appreciate for the great help and assistance right through the process. I got my car yesterday. I Thank you once again for the best customer service. I will call you later. I just can't believe that computer technology and modern technology has really made the process quicker than I ever thought without compromising on service.

W.F., Melbourne

This is by far the best money I have EVER spent. An outlay of just a few dollars saved me thousands - even on a limited edition vehicle! In fact, I saved so much I added a few optional accessories and still bought the vehicle at less than the retail price for the car alone (not to mention dealer delivery fees and charges). The savings didn't end there. I saved another bundle with the insurance you recommended (approx 33% less than another quote I already had). The savings here will continue for years to come! Not only will I be recommending your services to everyone I know, I will be using your services again myself. This is the ultimate car purchasing experience! Thank you again for your excellent service and attention to detail.

M.K., Brisbane

WOW FACTOR!! For the sevice provided, the lovely people that are always a pleasure to deal with and the easy delivery of the new car that I requested - I am an extremely happy customer. I was lucky to stumble across the Carbroker.com.au website and have told friends and family that there is no better way to buy. Chris - thanks for doing a great deal for me in the purchase of the Toyota - saved me thousands of $$$ and found me a beautiful new car. Fantastic website & a lovely person to do business with. Cheers!!

C.S., Rye

Just to let you know that we took delivery of the new Mazda SP23 last night with the customer service from the dealer first class. I would like to take this oportunity in thanking you for your help, professional advice and most important getting me a great deal on the Mazda SP23 that I would never have achieved.

C.A., Perth

I received my new car last week which was the fisrt time I set foot on a car lot during this and it was one of the most painless experiences! I have and will continue recommending your services to all my friend and colleges. Thanks for the prompt, professional service and the huge savings.

C.J., Brisbane

Thanks for your help. Must admit I was very sceptical in dealing 'on line' with an unknown person/company. As a single woman I don't want the hassle of going backwards and forwards, playing one dealer off the other. I used the internet to get a measure of what's reasonable and then it's 'give me your best price' no second chance. Some people can't get their head around that but life's too short. I only want to deal with ethical people. I'm happy that a salesperson makes a profit but it has to be fair for both parties. Thanks and I'll be recommending your site to friends.

M.F., Brisbane

Thank you again. I could not have asked for better service. Having been faced with unhelpful dealers it was just so easy to place a Internet request on Thursday and to be in a new car Monday afternoon, it was more than I could have asked for. I would definitely recommend the services that you provide, without hesitation.

P.H., Canberra

All went well with the sale - your dealer was helpful, friendly and arranged the tray with no fuss or fanfare. The whole process has been totally painless and I will (and have been) recommend your service to everyone.

R.H., Mitcham