Privacy Policy

Privacy

This privacy statement discloses the privacy practices for Carbroker.com.au. If you have any questions about our practices, please email information@carbroker.com.au.

Information Collection and Use

We will not sell, share rent or use information about our customers in ways different from what is disclosed in this statement.
When a customer makes a price inquiry, we collect and store address and email details of the customer. The purpose of storing customer details is so that we will know the location where the car should be delivered. We do not store credit card details. Credit card transactions are conducted via 128 bit encrypted using SSL (Secure Sockets Layer).

Cookies

A cookie is data stored on a computer user’s hard drive about their use of the computer. We use cookies to keep track of which customers have been referred by our affiliates. Usage of a cookie is in no way linked to any personally identifiable information when making purchases through our network.

Log files

We use IP addresses to analyse trends, administer our website, track customers’ movements, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. (An IP address is a numerical identifier for a computer that is connected to a TCP / IP network such as the Internet. An example is 144.155.34.245.)

Sharing data

We may share aggregated demographic information with car dealers and affiliates. This is not linked to any personal information that can identify any individual. We will not share transaction data about any specific customer or affiliate.
We will share customer information with car dealer and vice versa only when the customer agrees to accept a quote and agrees for the dealer to have the information.

Online Partnerships

Please note that Carbroker.com.au is a broker and deals with many different dealers and affiliates. Our privacy statement applies only to our website and servers and not to those of our dealers and affiliates.

Security

We take every reasonable precaution to protect our users’ information. Sensitive information gathered via our servers is protected both online and offline. All transaction information and sensitive data is transmitted encrypted using SSL (Secure Sockets Layer) an industry leading standard for transmitting data across networks. The servers on which we store data are in a secure hosting environment.

Testimonials

Negotiating a deal with a professional car salesman is tough and time-consuming, especially if you don't have a lot of local experience. Having someone act on your behalf creates an advantage that can't be ignored, and I have to say the $4,900 saving that I achieved off a $43,300 vehicle via Carbroker.com.au is definitely worth the minimal cost of registering an interest at the Carbroker.com.au web site. Thanks to Chris Wilson for this much-appreciated service.

C.P., Sydney

It is a sorely needed service as we have had nothing but stress and grief with the dealers we have approached ourselves.

J.F., Melbourne

I would like to thank you and your organisation for your assistance in the purchase of my new Hyundai Tiburon. As you are aware, I am Sales Manager of a busy company in Brisbane, and I did not have to leave my office once during the 4 days it took to find the car,organise trade-in,arrange for extras and deliver the car. I would have no hesitation in recomending your organisation to both, my friends and interested parties looking to purchase a new car. Thanks again and good luck in the future

B.R., Brisbane

Fast replies, great service and most importantly, extraordinary prices. Anyone buying a new car not using this service is not fair dinkum about getting the best price and probably paying too much. The service saved me thousands. Will definitely be using it again when next buying a new car and have been telling all my friends about it. Keep up the good work.

J.G., Perth

Just to let you know that we took delivery of the new Mazda SP23 last night with the customer service from the dealer first class. I would like to take this oportunity in thanking you for your help, professional advice and most important getting me a great deal on the Mazda SP23 that I would never have achieved.

C.A., Perth

I just want to say thank you for all your effort in getting me a good deal on the car. I managed to save close to $6,000 from the initial quote given to us by a Toyota car dealer. I am very happy with your service and will surely recommend you to all my friends who are keen to buy a new car.

N.A., Victoria

Thanks to Chris and the guys at Carbroker.com.au we took delivery of a top of the range model for the same price as a dealer had quoted for the base model. No haggling, no hassles, no hesitation in recommending this service.

M.F., Perth

We saved around $1500 which was absolutely fantastic given that it resulted from only one web enquiry and five minutes of our time! Thankyou so much. And, yes, we will tell others of your service.

J.T., Canberra

Thank you for the service. The advice was good and the price reasonable. The dealer came to me at work both to value the trade in and to deliver the new car.

T.A., Melbourne

Living overseas but about to return to Australia, we found that buying a new car was going to be a daunting process. Carbroker.com.au took all the hassle out of it and came up with a very competitive price as well. All we had to do was choose the model, pay a deposit and then pick up the car as soon as we arrived back in Australia. This is a great service for expats who are returning to Australia

P.H., Yamba