Terms and Conditions
Carbroker.com.au Terms of Use
The Carbroker.com.au website (“Carbroker.com.au”) is operated by Automotive Lease Packaging Pty Ltd (“we” or “Carbroker.com.au”) (ABN 12 094 720 804). Your access to and use of Carbroker.com.au and its services (“the Services”) is subject to these terms, the Carbroker.com.au Privacy Statement, the Carbroker.com.au Copyright and Trade Mark Notice and any other terms contained on this web site (“Terms of Use”). Carbroker.com.au is intended for residents of Australia and Nauru only.1. What you must do
If you are under 18 years of age, you must obtain a parent/guardian’s consent prior to using Carbroker.com.au. If you are an employee of a company or other entity, you must be authorised to enter into these Terms of Use on behalf of your employer (the “Company”).
You acknowledge that Carbroker.com.au acts as a broker only, and does not accept responsibility for contracts for sale of new motor vehicles.
2. What you must not do
You must not
- make any fraudulent or spurious enquiries or requests.
- use another’s name or email without permission.
- tamper with, hinder the operation of or make unauthorised modifications to Carbroker.com.au or the Services.
- attempt any of the above acts or permit another person to do any of the above acts.
3. Third Parties
Many of the products and services offered for sale or advertised and much of the information provided on Carbroker.com.au or the Services are the products, services and information of third parties. The third party products, services and information are not provided or endorsed by us and your legal relationship is with the third party supplier. We have not checked the accuracy or completeness of the information or the suitability or quality of the products and services of the third parties. You must make your own enquiries with the relevant third party supplier direct before relying on the third party information or entering into a transaction in relation to the third party products and services supplied via Carbroker.com.au. We may receive fees and/or commissions from third parties for goods and services of such third parties displayed or made available on Carbroker.com.au or accessible through a hyperlink on Carbroker.com.au. You acknowledge and consent to us receiving the fees.
4. Prices and products and services are subject to change
All prices displayed and products and services offered to be supplied on Carbroker.com.au are subject to change without notice.
5. Security
Carbroker.com.au does not guarantee:
- the security of the online Services or any systems (including the Internet and the Customer’s hardware and software) used in accessing the Services, or any information passed through such systems; or,
- access to the Carbroker.com.au or any systems used in accessing the Carbroker.com.au Services will be continuous or virus or error free.
6. Customer Communications
You acknowledge that where the Services requires Carbroker.com.au to email you, the following will apply:
- (a) Carbroker.com.au will address and send emails to you to the email address provided by you; you are solely responsible for ensuring that your contact details for the Services are current (including email address), your email service is operational and that you check your emails regularly;
- (b) you must notify Carbroker.com.au of any changes to your Services details using the online method provided by Carbroker.com.au as soon as possible;
- (c) if Carbroker.com.au sends an email to your current email address as listed in your Services contact details, you are deemed to have received that email and Carbroker.com.au is not obliged to take any further action to confirm that you have received, opened and/or read the email unless you promptly notify Carbroker.com.au and demonstrate that the email was not delivered to your email address;
- (d) if Carbroker.com.au receives an automated email non-delivery notification indicating you have not received the email that Carbroker.com.au has sent you containing or regarding an order for a Service, Carbroker.com.au will use reasonable endeavours to attempt to contact you using the other contact details that you submitted in your Services contact details, including non-electronic means, but does not guarantee that Carbroker.com.au will be able to contact you. For the avoidance of doubt, Carbroker.com.au will not attempt to contact you via alternate means if Carbroker.com.au receives an automated email non-delivery advice on a bill email notification sent by Carbroker.com.au to you pursuant to section 9 below; and
- (e) Carbroker.com.au may contact you via the contact number provided by you if your order is incomplete or needs further explanation.
7. Indemnity
You indemnify us and our officers, employees, agents and related bodies corporate from and against all actions, claims, suits, demands, damages, liabilities, costs or expenses arising out of or in any way connected to the use of Carbroker.com.au or the Services by you or someone using your name.
8. Disclaimer and limitation of liability
To the extent permitted by law, neither we nor any of our officers, employees, agents or related bodies corporate will be liable in any way (including for negligence) for any loss, damage, costs or expenses suffered by you or claims made against you through the use of Carbroker.com.au or the Services, any failure to provide Carbroker.com.au or the Services, including a messaging service, or in connection with any products, services or information supplied, offered to be supplied or advertised via Carbroker.com.au or the Services.
To the extent permitted by law, all warranties, conditions and representations about Carbroker.com.au or the Services, the availability of Carbroker.com.au or the Services for access and use, the products and services advertised, offered to be supplied or supplied via Carbroker.com.au or the Services and the information provided on Carbroker.com.au or the Services are excluded. If a term is implied by law into these Terms of Use and the law prohibits provisions in a contract excluding or modifying liability under that term, then it will be included in these Terms of Use. However, our liability for breach of such term will be limited, at our option, to one or more of the following in relation to services: (i) the supply of the services again; (ii) the payment of the cost of having the services supplied again.
You acknowledge that you have not relied on any representation made by Carbroker.com.au which has not been stated expressly in these Terms of Use. Carbroker.com.au may change these Terms of Use and any other information relating to the Services, including prices, at any time and your subsequent use of our Services will be governed by the varied Terms of Use. Without limiting Carbroker.com.au’s ability to give notice by any other means, the Customer will be deemed to have:
- received adequate notice of such changes where Carbroker.com.au places a notice on the Carbroker.com.au website setting out such changes; and
- agreed to such changes the next time they use our Services after publication of the relevant notice on the Carbroker.com.au website.
9. Use of your information and material When you send us any feedback, suggestions, ideas or other materials in relation to or via Carbroker.com.au or the Services, you agree that we can use, reproduce, publish, modify, adapt and transmit them to others free of charge and without restriction, subject to our obligations in our Privacy Statement.
10. Goods and Service Tax
If GST is imposed on any supply made by us through Carbroker.com.au or the Services, you must pay to us, in addition to any consideration payable or to be provided by you for this supply, an additional amount for the supply calculated by multiplying the prevailing GST rate by the consideration for the relevant supply payable or to be provided (without any deduction or set off) by you under any other clause in these Terms of Use. Any amount payable by you is payable on demand by us, whether such demand is made by an invoice or otherwise.
11. Mailing
Carbroker.com.au may from time to time email you information relating to the carbroker.com.au site, or any other sites we operate. When doing so, we provide a mechanism for you to permanently remove yourself from our mailing list.
12. General Matters
This agreement is governed by the law in force in the State of Victoria, Australia, and the parties irrevocably submit to the non-exclusive jurisdiction of the courts of Victoria, Australia and courts of appeal from them for determining any dispute concerning this agreement.
If any of these Terms of Use are invalid or unenforceable, it will be struck out and the remaining terms will remain in force.
If we do not act in relation to a breach by you of these Terms of Use, this does not waive our right to act with respect to subsequent or similar breaches.
You may not assign or transfer your rights or benefits under these Terms of Use to any other person or entity without the prior written consent of Carbroker.com.au.
13. Mistakes
While all efforts are made to check pricing and other errors, inadvertent errors do occur from time to time and Carbroker.com.au reserves the right to decline orders arising from such errors.
Testimonials
This is by far the best money I have EVER spent. An outlay of just a few dollars saved me thousands - even on a limited edition vehicle! In fact, I saved so much I added a few optional accessories and still bought the vehicle at less than the retail price for the car alone (not to mention dealer delivery fees and charges). The savings didn't end there. I saved another bundle with the insurance you recommended (approx 33% less than another quote I already had). The savings here will continue for years to come! Not only will I be recommending your services to everyone I know, I will be using your services again myself. This is the ultimate car purchasing experience! Thank you again for your excellent service and attention to detail.
M.K., Brisbane
I received my new car last week which was the fisrt time I set foot on a car lot during this and it was one of the most painless experiences! I have and will continue recommending your services to all my friend and colleges. Thanks for the prompt, professional service and the huge savings.
C.J., Brisbane
Just a note to say a HUGE THANK-YOU for your services. You were very prompt in replying, and saved us $3000 on the purchase of our new car (almost 10% on the total cost of the car). With a young family, that's a huge saving for us. Thank-you again.
K.S., Brisbane
I was pleasantly surprised when I saw the discounts of RRP that the dealer was putting down, more than made up for the cost of the fog lights and the paint protection which I optioned in! I signed the dotted line and bought my first brand new Hyundai. I will take delivery less than a week after signing, which I find quite impressive.
S.B., Sydney
Fast replies, great service and most importantly, extraordinary prices. Anyone buying a new car not using this service is not fair dinkum about getting the best price and probably paying too much. The service saved me thousands. Will definitely be using it again when next buying a new car and have been telling all my friends about it. Keep up the good work.
J.G., Perth
I haven't met you in person but felt like I knew you for ages. I really appreciate for the great help and assistance right through the process. I got my car yesterday. I Thank you once again for the best customer service. I will call you later. I just can't believe that computer technology and modern technology has really made the process quicker than I ever thought without compromising on service.
W.F., Melbourne
Negotiating a deal with a professional car salesman is tough and time-consuming, especially if you don't have a lot of local experience. Having someone act on your behalf creates an advantage that can't be ignored, and I have to say the $4,900 saving that I achieved off a $43,300 vehicle via Carbroker.com.au is definitely worth the minimal cost of registering an interest at the Carbroker.com.au web site. Thanks to Chris Wilson for this much-appreciated service.
C.P., Sydney
I just want to say thank you for all your effort in getting me a good deal on the car. I managed to save close to $6,000 from the initial quote given to us by a Toyota car dealer. I am very happy with your service and will surely recommend you to all my friends who are keen to buy a new car.
N.A., Victoria
I am impressed by your professional approach with your customers. Therefore, I have already recommended your service to my collegues, friends. I would again use your service in the future when I buy the next car for my wife. I will continue support you and your dealers in the future as you all are doing wonderful jobs!
L.I.I., Brisbane
Just a brief note to say thanks for your outstanding service. You managed to find a dealer who was prepared to reduce the purchase by some $6750 inclusive of all costs and then you went further by haggling for a better trade in for me giving me a change over cost of exactly $13500 less... THAT I CALL SERVICE...I shall certainly be singing your praises.
K.B., Sydney